The work crew and my job site leader steve was excellent. He really made me feel confident with their ability.
I was most satisfied with the communication and they always answered any questions I had.
I would recommend Finished Basements Plus to anyone. They did a very good job, and they were on time.
Finished Basements Plus did a very good job. Everything from the initial sales call to completion. The set up a calendar, at the start of the project, so you know what to expect every day. All the workers were very polite and answered all my questions. They completed the job on the day they said they would.
Steve Marco hands down. Steve answered every question or concern we had. He is simply a professional who is great at what he does. We learned to trust him because he truly sees everything and wants the homeowners to be satisfied.
Thank you so much for a job well done! We are in love with our new space!
Professionalism and speed with which issues were resolved was excellent.
My project manager Steve & his team were extremely professional.
They are extra careful on cleanliness. They laid cloths all over. They went out of their way to match the molding to the existing. The floor itself looks totally planned with the swatches already there.
Steve was great to work with and very helpful and understanding. He made the whole process so much easier and it went so smooth. Even during the holiday season!
They did an awesome job, we love our basement!
The bathroom looks great, and the flooring is wonderful!
The design team we met with was great and very flexible. They found us alternatives and provided lots of suggestions so we could personalize and love our choices. Project manager was great. Very knowledgeable, helpful and responsive. Went above and beyond to help us out and offer some extra assistance wherever possible.
Team did everything possible to keep it on time. Did a great job coordinating all the permits. We are telling everyone we know how great the team was and how painless the process was. Communication was great through online system or just on the phone. Very impressed with overall quality and layout. Exactly what we wanted.
Steve project manager was great and had a lot of time for my husband and answered all of our questions throughout the process. In all honesty, everyone we worked with was wonderful. Michelle, Steve, the design and accounts teams, the tradesman that laid the bathroom floor, and everyone else who was here. Everyone was outstanding; very professional and great with our kids.
I was most satisfied with the bar area. Both my wife and I absolutely love it and the way that it turned out. That area exceeded my expectations. Everything else is great, this is just the area that stood out to me the most. The bar area is top notch.
Steve, Marco the project manager I was very impressed that the owner came out at one time. He was very knowledgeable and on top of things. Ed, one of the crew hands was at the house about half a dozen times. Very personable and knowledgeable.
Finished Basements Plus did an A1 job. My wife and I are very very pleased.
We felt lucky to have Steve as our project manager. He responded to my texts/questions promptly and at all times of the day. Everyone was nice and respectful. It was nice talking to Ed about the work they were doing down there. We thought the painters were especially nice, they made a few extra visits and explained everything very well.
The customization and Tom's straight forward approach in the beginning. And I cant say enough about Steve. I feel he went above and beyond with this project. Scheduling all the specialties in this short period of time is amazing.
I've been showing dozens of people at work so hopefully, they'll choose FBP when they need work done.
I was beyond satisfied with every aspect of my experience! It was a pleasure!
I tell everyone I know who I feel may be interested that FBP was the best company I could have ever hired to do such an amazing job!! Extremely satisfied and Happy!!
I was most satisfied with the people. They were extremely friendly and very forthcoming in communicating any issues and resolving any problems we had. They were wonderful in calling.
We loved the salesman that came here. We loved the electrician and the handyman that were doing the job. They did wonderful.
We hand out Finished Basements cards when people are interested. It was a little high end in price for this area. We're happy with the price compared to the quality we got.
Steve Marko was so patient and ensured satisfaction.
Professionalism and attention to detail.
I would recognize Ed, one of the carpenters, for excellent service. Also, Brian was very helpful in cleaning up the leftover materials. Brian was also in charge of deliveries. He was organized and kind.
I was most satisfied with the installation crew from Finished Basements, Plus. They were polite and showed up on time. The electrical guys were very nice and helpful. They were punctual as well. It only took them 5 weeks from start to finish. It was an organized project.
I will pass the information along to my friends who are interested in finishing their basement.
Their project managers and salespeople were easy to reach with questions. It was easy to communicate with them. Also, I appreciated that their crews were on time. I would like to recognize their project manager, Steve Marco. Katie, a lady in the office, was good too. She was our contact point at certain times.
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