Thursday, July 5th, 2018 by Adam Jensen
Anyone who has dealt with home construction or remodeling can tell you just how difficult it can be at times. Having construction workers in your home, drywall dust, machinery, as well as early mornings and late nights of construction noise. Although, working with a contractor who offers you the best possible customer experience can make a world of difference.
If your contractor has the established people and processes for each and every aspect pertaining to an individual project they can drastically change the experience you have for the better. Things such as a detailed schedule, open communication between contractor and homeowner, and having each crew member on the same page are a few things that a good contractor will have. Before signing with a contractor research the company, do they have good reviews and testimonials? We recently heard from one of our homeowners that their brother is having a less than satisfactory time with another contractor who is finishing their basement.
Our homeowner mentioned how easy and frustration-free his whole process has been compared to his brothers. He mentioned that his brother's basement project is going into the 3-month mark and is still not finished. He also mentions the poor quality of the crew who is working on his brother's project compared to those in his own home. His brother is extremely unhappy about the way his project is going.
Everything including the crew, processes, and communication during a project have an effect on the homeowner's experience. A good experience is one of the most important aspects of a construction project.
Make sure you research your contractor before signing. Check for things such as reviews, customer testimonials, if they offer a warranty, and how long they have been in business. Properly researching the best contractor for your job can save you time and energy in the long run with a smooth project from start to finish.
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