Every project starts with a free consultation. During your consultation, you will meet with one of our Basement Specialists. They will discuss your wants and needs for the basement to get a good understanding of what you are looking for. They will also tell you more about our company and philosophy for basement finishing. During this time, the specialist will discuss your budget for the project to ensure that a plan is developed that works best for you.
Before we get started designing and building a lower level, we must inspect and understand the environment we will be working with, and you will ultimately be living in. This understanding starts with an inspection of the current basement. Additionally, our specialist will collect detailed measurements and photos of the existing basement. This includes where any and all pipes are located, where the mechanicals are located, and the size of the basement. With all this information collected they bring it back to our office and meet with our certified designers. During your second appointment, our specialist will have a plan and proposal developed to present to you.
Your second appointment is where the fun begins! Our designers have been hard at work building the design of your new basement with the information collected during your first appointment.Your basement remodeling specialist will present a detailed 3D plan and proposal for your new basement. 3D renderings will show you exactly what your basement will look like before it is built! During this meeting you can come visit our showroom to see a range of different materials for your project and even meet some of our team.
Learn more
After you have agreed on a layout and signed a contract you will schedule a selection meeting with one of our basement finishing Project Developers. You will work one-on-one with your developer to choose everything from paint colors, countertops, cabinets, and the flooring.
At this time, you can also work with them to make tweaks to the design of your basement with their recommendation, this can all be done live while you are in the office.
After your selection meeting you will schedule a time to meet with your Project Manager in your home. During this meeting they will confirm the plan and measurements of the basement again to ensure everything is accurate.
During this meeting they will also discuss things such as floor protection for the upstairs of your home, dust protection, how workers will enter your home, and an overview of your detailed project calendar. This ensures that there are as little surprises during construction as possible.
Our Logistics team will deliver materials to your basement and install the dust and floor protection. Any demolition and waterproofing will be completed before we begin your new space. Once everything is in place, your project will be in full swing.
During this meeting they will also discuss things such as floor protection for the upstairs of your home, dust protection, how workers will enter your home, and an overview of your detailed project calendar. This ensures that there are as little surprises during construction as possible.
This is the construction phase of your project. During this time, your Project Manager will be your direct contact for any questions, they will be available through text, email, or phone calls.
Communication is very important during this stage so you will also have access to your online calendar to see exactly when each different piece of the project is set to take place. This calendar is designed to show you the timeline of your entire project. Each of our workers use this calendar to ensure everyone is on the same page throughout construction. Before your project is completed, your Project Manager will perform a final walk through with you to guarantee everything is exactly to your liking and ready for a professional final cleaning before our crews leave.
After construction is completed and you are enjoying your new basement, we will send you a survey from GuildQuality. Here you can answer questions and rate your experience and services.
We take these surveys seriously. They are how we were able to build such detailed processes to begin with. We use this feedback to train and develop not only our staff but the way we do things.
Once we leave your home, we are not gone. We are always here for our homeowners. We are available for warranty requests and to answer any questions you have. Our service department is ready to tackle any issues that come up for years to come. We are only one call away!
"*" indicates required fields
