Reviews - Finished Basements Plus
northville michigan finished basement

Reviews

We strive to ensure every homeowner has a remarkable experience with our company. Our detailed and proven processes are in place from your very first phone call to the final cleaning of your new basement. We have nothing to hide, so we encourage homeowners to read our public reviews written by homeowners for authentic proof of our commitment to excellent service.

We also work with GuildQuality, a third party review company which allows us to receive meaningful and honest answers to our questions. After each and every project, GuildQuality contacts our homeowners to go over each component of the project to gather feedback. With these reviews we are able to make process adjustments based on the high percentage of feedback we receive from our customers.

Customer Reviews

Feedback from our satisfied customers

Steve was great as our project manager. There was some minor miscommunication from the salesperson to the project manager, but all was resolved and the work looks good. The company…

Cara V. in Birmingham, MI -

Finished Basements Plus did a great job in remodeling our basement. Originally the basement was nothing but a catch all that wasn't used for anything but storage and a place…

Robert R. in Lake Orion, MI -

I cannot rave more highly about this builder. We just bought this condo last year and had to gut the entire thing. We dealt with several nightmare contractors/builders on other…

Brenda A. in Northville, MI -

We just had our basement finished with Finished Basements Plus and they did a great job. Craig, Mike, and the rest of the crew were very professional, they answered all…

Brad H. in Northville, MI -

Very impressed with the professionalism of the basement specialist planning out our project.  Joseph has been super patient and knowledgeable, answering all of our questions regarding design and budget.  Also…

Georgia G. in Rochester, MI -

We love our finished basement and are so glad we decided to go with Finished Basements Plus—the quality is amazing! The team - Mike and Craig - went above and…

Katie O. in Canton, MI -

Our basement was the only place I had to use for my art and photography work, but for four to six months of the year, it was too cold to…

Molly S. in Berkley, MI -

Awesome job, couldn’t be happier! Mike was especially helpful! Thank you! Great company to work with! Super happy!

Maria K. in White Lake, MI -

Great experience from the initial quote to the final walk through. Minor “hiccups” were handled quickly and Craig (project manager) was very responsive to all of our questions and requests.

Sam M. in Saline, MI -

GuildQuality Guildmaster Award Recipient

Guildmaster Award for Service Excellence

Out of 600+ eligible applicants, Finished Basements Plus is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.

In determining which businesses received the 2018 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.

Finished Basements Plus achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.

Finished Basements Plus has received this prestigious award for 4 consecutive years. 2017, 2018, 2019, & 2020!

HomeAdvisor Top Rated Professional

top rated homeadvisor professional badge

We are proud to announce that we have been awarded the Top Rated Professional Badge from HomeAdvisor. We are always working to ensure every homeowner has a remarkable experience with our company.

HomeAdvisor lays out a specific set of guidelines that must be met in order to give a business access to display any sort of badge they provide. As far as how a business earns the “Top Rated Professional” badge, HomeAdvisor requires that a business must have:

• A minimum of 5 reviews
• A minimum overall rating of 4.0 or better
• More than 90% of homeowners that have left you a review would recommend you
• No homeowner complaints in the last 6 months
• Reviews from homeowners you’ve done work for

 

2019 Remodeler of The Year – HBA of Southeastern Michigan

remodeler of the year 2019 home builders association of southeastern michigan

We are honored to receive the Remodeler of the Year Award from the Home Builders Association of Southeastern Michigan for 2019!

The remodeler who receives this award has demonstrated outstanding commitment to promote the objectives of the Council and the best interests of the remodeling industry. All candidates for the Remodeler of the Year Award should have an impeccable reputation in the industry for the highest integrity and most ethical and fair dealings with the public, their customers, suppliers, subcontractors, employees, and generally with all persons and organizations.