Katie’s experience made the design meeting so easy and quite enjoyable. She was patient with our questions at the design meeting and had wonderful recommendations. She was quick getting back to us when we had emailed questions and selections.Tom, our sales rep was fantastic. He was not pushy or aggressive. We would never have gone with FBP if we had a bad experience with the sales rep. Steve our project manager was great to work with. He made sure that our expectations were met. The cleaning crew (the FBP employees) that came to clean up throughout the project were very nice and always were sure to ask me if everything was up to our expectations. We always were happy to see that Ed was around and working because then we knew things were happening! He is a hard worker and always tried to get as much done as he could.