We wanted a place so the family could get together and watch movies and play games. We were looking for a TV area, bar area, bathroom, and main area. Our plan was initially to finish it ourselves but Rose found Finished Basements Plus and once we met with them and they showed us the design they ended up doing the construction as well. Mitch was our initial contact point and he gave us a lot of information about the process and how it wold be set up and to make us comfortable with the company. They were great, very informative about the processes, our project manager Steve was very helpful and answered any questions that we had. I don’t think there were many surprises. We knew what we were getting into up front. Initially we were planning on doing the basement ourselves which would have taken a year to two years but they crunched it down into an 8-10 week time frame and made it smooth. The behind the scenes pieces were great as they helped us out. They knew things that we may not have thought about. Going through the whole design process up front and figuring out what we wanted, then starting construction helped a lot.