In all honesty, everyone we worked with was wonderful. Michelle, Steve, the design and accounts teams, the tradesman that laid the bathroom floor, and everyone else who was here. Everyone was outstanding; very professional and great with our kids.
My Project Manager Steve went above and beyond to make sure our basement not only turned out perfect, but made sure the process of getting there was nothing by smooth sailing. Pam Blanchard at the office was also fantastic, helped out with a number of things throughout the whole process.
Everyone was extremely professional. I trusted the entire team to do their thing and they not only met my expectations, but exceeded them.
Their communication was perfect. I loved being able to view what was going to happen on any given day through the online portal. The crew was never in the way and were courteous to the house.
The fact that the build went according to schedule with really no surprises was outstanding. How many times do you hear people talk about renovations- they usually have some sort of horror story, and at least, some sort of delay or problem. Even the plumbing inspector was wowed by the work done and the cleanliness of the job site.
My wife and I had a great experience with the FBP team. From consultation to build, the team was courteous, accommodating and professional all throughout the build.
Overall it was a great experience and very satisfied with the end result. We have had several gatherings at our home now and everyone loves how it looks and functions. The "secret door" is a big hit!
I thought they were a really great company, they did a great job and we are pleased with the final results. I think what they are really good at is helping us create the experience that we wanted. Because of their experience they were able to guide us in the right direction so we got a really great result by...
They are very well organized, communicate well and always returned my calls/texts in timely fashion. Kathy, my designer and Craig, my project manager were always calm and helpful, even when I was getting a little overwhelmed from everything. That was very reassuring as construction isn’t easy to live through. Thank everyone at Finished Basements Plus for a beautifully finished basement....
I was most satisfied all around. They were very professional and well organized. There are always issues in construction but they handled everything professionally and well.