Before you commit to a basement project, you should understand how the work will be planned, managed and completed. This page walks you through our basement finishing and waterproofing process, including who handles each stage and what you can expect along the way.
After more than 20 years and 5,000 basement projects, we have learned where projects can stall and which decisions need to be made early. That experience shaped our seven-stage process, designed to keep your basement finishing or waterproofing project organized from the initial consultation through completion and warranty.
We meet at your home to understand your goals, answer your questions, and discuss your budget and options.
Finishing: We take measurements and explore layouts and design ideas based on how you want to use your basement.
Waterproofing: We inspect the interior and exterior of your home, identify the source of the water problem, and explain what we find.
You review the proposed work and detailed pricing before deciding to move forward.
Finishing: We present 2D plans and 3D renderings so you can see how your basement will look and function.
Waterproofing: We provide a written scope of work outlining the recommended repairs, where they will be installed, and what they will cost.
Once you approve the proposal, we organize the materials, permits, trades, and other details needed before work begins.
Finishing: We help you choose flooring, cabinetry, fixtures, colors, and finishes, then place your material orders.
Waterproofing: We order the specified materials, schedule crews and trades, and apply for all necessary permits.
Before work begins, we confirm the remaining details, start date and what you can expect during the project.
Finishing: Your project manager will confirm measurements and material selections with you during an on-site meeting at your home.
Waterproofing: One week before work begins, we call to confirm your start date, review the full scope of work and explain what to expect.
Before work begins, your crew reviews the scope, organizes the materials and protects the floors and work areas. This preparation gives the project a clean, efficient start.
Finishing: Your crew holds a pre-construction meeting, materials are delivered, and floor and dust protection is put in place throughout the work area.
Waterproofing: Your crew holds a pre-construction meeting, materials are delivered, and floor and dust protection is put in place throughout the work area.
You are kept informed throughout the work while your project-lead manages the crew, schedule, and quality.
Finishing: Your dedicated project manager oversees construction and is your direct contact for questions.
Waterproofing: Your foreman oversees installation and is your direct contact for questions.
When the work is complete, we review the finished project with you, answer any remaining questions, and explain your warranty coverage. If a covered concern comes up later, our dedicated warranty coordinator is here to help.
Finishing: Your project is backed by our Limited Lifetime Workmanship Warranty for as long as you own your home.
Waterproofing: Qualifying full-perimeter systems include a Transferable Lifetime Warranty that stays with the home if you sell.
Your Buildertrend portal gives you a week-by-week view of what is planned for your basement finishing project. You can review plans and selections, approve or decline change orders, track project costs and payments, pay invoices, and submit non-urgent project or billing questions.
This commitment to clear, organized communication has helped Basements Plus earn a service excellence award from Guild Quality.
Construction can be disruptive, but the rest of your home should not be left unprotected. We take steps to control dust, protect floors, and keep the work area orderly from the first day through final cleanup.
Starting work before the plan is complete can lead to:
Our goal is to have 99% of the decisions made before work begins. Finalizing the scope, materials, selections, and schedule upfront helps your project move forward with fewer delays, changes, and surprises.
Despite major renovation in our home, it was a stress free process!
"...Our project manager, Jake, was always available to answers calls/texts and handled all issues immediately. Despite major renovation in our home, it was a stress free process! BuilderTrend is a great tool utilized by Finished Basements Plus. It ensures the homeowner is well aware of what to expect; the calendar is a useful resource and communication is clear..."
March, 2026
Samantha A.
John did an excellent job of explaining every detail of the work that was needed to be done!
"...The team of guys that did the actual work were professional and knowledgeable making sure I understood each process of what they were going to do to in my basement. They did an excellent job. They took extra care in making sure all the work they did was done with perfection..."
September, 2025
Deborah R.
The process was explained and completed efficiently!
"...All the workers were very polite and professional. They also send a reminder when it’s time for the yearly inspection to make sure everything is running smoothly. We have recommended them to our friends and they have also been satisfied with their work."
January, 2026
T. Ayls
Finished Basements Plus made the whole process stress-free and easy!
"...Our salesperson didn’t just tell us how they could renovate, he showed us how they would innovate. We were impressed with their ideas and they even gave us 3D renderings of what they would do...all with no obligation.
The process of selecting materials was easy with the help of their expert design team..."
March, 2026
Judy P.
There were no surprises!
"...staff at Basements Plus has been amazing. Craig walked me through every detail of my project, so there were no surprises. Katie and Cassie from the design team were also super knowledgeable. They made the design process easy and not stressful..."
August, 2026
Joe B.
Their work was professional and tidy, and wicked efficient!
"Highly recommend! We were very pleased with the whole team! ...Their work was professional and tidy, and wicked efficient! They went the extra mile when we had an asbestos scare, (thankfully negative!) Thank you all so much for everything!"
October, 2025
Randie Y.
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Whether you’re planning to finish the space or trying to solve water, crawl space or foundation concerns, tell us what’s going on. We’ll contact you, answer your questions and help you figure out the right next step.