You deserve to know what happens if something needs attention after your project is complete. Explore our warranty coverage for basement finishing, waterproofing, foundation repair, and crawl space encapsulation, including what’s covered, what transfers, and how to get help from our team.
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The work we perform and the products we install have different warranty coverage. Knowing the difference helps you understand who is responsible if something goes wrong. Our team explains which terms apply to your project, and our dedicated warranty coordinator helps you determine the next step when an issue comes up.
Schedule a FREE ConsultationWe stand behind our basement finishing workmanship for as long as you own your home. If a problem results from our workmanship, we’ll repair or correct it under your warranty. This coverage stays with you as the original homeowner.
We back the components that make your finished basement work, including electrical, plumbing, HVAC, doors, walls, carpet, flooring, framing, and insulation. If a covered item fails within its one-, three-, or five-year warranty period, our team diagnoses the problem and handles the covered repair.
Your product warranties matter, and we help you understand how to use them. We explain the manufacturer’s coverage, deadlines, and registration requirements so you know what protects your appliances, equipment, flooring, and fixtures and who to contact if something goes wrong.
With other contractors, waterproofing and finishing means hiring two different companies. Basements Plus does both, which makes our Platinum Guarantee possible. You have one company responsible for the covered water repair and for rebuilding the finished areas removed to reach it, with no finger-pointing between contractors.
On qualifying projects, if water ever returns through the floor-wall joint or through the wall, here's what happens:
Before you choose a contractor, know what happens if something goes wrong. Compare what’s covered, how long it lasts, and who handles the repair.
Workmanship coverage
Often 12-18 months
Lifetime
Lifetime warranty transfers to new homeowner
***
Yes
Yes
Dedicated warranty coordinator that responds to claims
Rarely
Yes
Clearly documents coverage, duration and exclusions
Rarely
Yes
Coverage for waterproofing and finishing combo projects
Platinum Guarantee
No
Yes
Workmanship coverage
Often 12-18 months
Lifetime warranty transfers to new homeowner
***
Yes
Dedicated warranty coordinator that responds to claims
Rarely
Clearly documents coverage, duration and exclusions
Rarely
Coverage for waterproofing and finishing combo projects
Platinum Guarantee
No
Workmanship coverage
Lifetime
Lifetime warranty transfers to new homeowner
***
Yes
Dedicated warranty coordinator that responds to claims
Yes
Clearly documents coverage, duration and exclusions
Yes
Coverage for waterproofing and finishing combo projects
Platinum Guarantee
Yes
*** With full perimeter drainage systems
Note: "Other contractors" descriptions reflect common industry patterns, not any specific named competitor. Platinum guarantee available on qualifying projects, additional requirements and exclusions may apply.
Your finished basement is backed by workmanship, trade, and manufacturer warranties.
Qualifying full-perimeter waterproofing systems include our dry floor warranty, which provides lifetime protection against water intrusion at the floor-wall joint and through floor cracks.
Qualifying foundation repair work includes transferable stability coverage for the repaired area.
Qualifying crawl space encapsulation systems include long-term protection for the installed liner.
You deserve a company that takes responsibility for its work long after the project is complete. Steve and Amy built Basements Plus around that commitment and every person on our team is trained to uphold it.
If something needs attention, we listen, explain what your warranty covers and follow through on the covered repairs. You should never have to chase the company you trusted with your home.
Very responsive warranty department!
"The crews were good to deal with and they were all very responsive to our requests. Would definitely recommend them. Also, I needed them to fix the doors after the change in weather affected them, Mike came out and did a warranty repair on them."
June, 2026
Benjamin G
I actually waited a year to leave this review!
"I actually waited a year to leave this review, because I believe the warranty process is also part of the performance of a company. Had they not stood by their work or given us a hassle, I would have said so here."
September 2025
Eric
Warranty department went above and beyond!
"We submitted a warranty request online and were contacted the next day by Mike Monroe to schedule the work. Mike came out and went above and beyond. He fixed the issue and straightened the frame. He cleaned up everything. There was no charge."
February, 2026
Cliff S.
Mike has been a rockstar!
"Not only is our basement beautiful thanks to Finished Basements Plus, but they were incredibly responsive in handling the few warranty-related items we needed to address. Mike, in particular, has been a rock star for us and we are very appreciative. He has made these follow-up items incredibly easy to deal with since the initial construction."
August, 2018
Michelle M.
Speedy warranty repair!
"Speedy and on time repair for a warranty issue. No complaints, A+."
January, 2026
Bryan C.
Quickly took care of me two years later!
"Mike came out for warranty and quickly took care of a problem that I had recently discovered 2 years after the basement was remodeled."
January, 2026
Tom D.
For qualifying full-perimeter waterproofing systems, the warranty covers water entering through the protected floor-wall joint. Coverage, exclusions and maintenance requirements are detailed in your written warranty.
It depends on the service.
Qualifying basement waterproofing, crawl space encapsulation and foundation repair warranties can transfer to the next homeowner.
Basement finishing workmanship coverage applies only to the original homeowner for as long as they own the home.
The Platinum Guarantee is available when Basements Plus waterproofs AND finishes your basement.
To qualify, the project must include a full-perimeter WaterGuard system, full-perimeter VaporSeal, a Time Machine, a TripleSafe sump pump system and basement finishing completed by Basements Plus. Annual maintenance must be completed by a Basements Plus service technician every 12 months to keep the guarantee in effect. Additional qualifications and exclusions apply.
At Basements Plus, we understand your home is your most valuable investment.
That’s why our projects are backed by dependable, long-term warranties you can trust.